gifts-done Supplier Code

Last Updated: March 29, 2018

gifts-done (henceforward "we" or "us") has a mission to provide better gifting. Our suppliers are the heart of this mission: Creating, packaging, and shipping gifts that people will be happy to give and receive. As such, each of our suppliers agrees to this supplier code.

Use of Personal Information

As a gifts-done supplier, I will not use the information that I have about people, their preferences, or their addresses for any other purpose than to create and deliver their gifts.

Wages and Human Trafficking

As a gifts-done supplier, I will pay a fair and regular wage to all of my employees, and I will not engage in slavery or human trafficking.

Pricing and Valuing Products

As a gifts-done supplier, I will charge a fair value for my products. If I maintain an online presence, users will be able to look up my similar work and verify my fair prices. Likewise, I will price shipping fairly. I may include the price of packaging, wrapping, and extra requests in the details (like when it says to "throw in a bag of candy") in my product cost.

I value my work, and I will not ship if the payment is not processed.

Getting Paid

As a gifts-done supplier, I am responsible only for the payment processing fees for my gifts, no transaction fees, advertising fees, or list fees. The payment processing fees are 2.9% + 30cents (per Stripe). Funds should be available within 2 days of charge.

As a gifts-done supplier, I am valued. I am aware that gifts-done pays the cost to maintain my active account on Stripe and regular payouts. If I desire instant payouts, I pay those fees myself.

Payment processing services for suppliers on gifts-done are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a Supplier on gifts-done, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of gifts-done enabling payment processing services through Stripe, you agree to provide gifts-done accurate and complete information about you and your business, and you authorize gifts-done to share it and transaction information related to your use of the payment processing services provided by Stripe.

Marketing Material

As a gifts-done supplier, I will not include invoices or marketing material in the gifts that I deliver on behalf of gifts-done users. While I may still include self-branded instructions, wrapping, and the like, I will not include flyers, catalogues, or other materials.

Presentation

As a gifts-done supplier, I accept gifts-done mission of better gifting. I will strive to package and present my gifts as gifts - with wrapping or other personalized touches, as if I were sending a gift to my own loved ones.

Notes

As a gifts-done supplier, I will include a personal note identifying the user in every gift, even if the user does not send the text. This personal note may be as simple as "To Mary, From Jean".

Timeliness

As a gifts-done supplier, I will only accept gifts that I can finish and ship in time to meet the user dates. I will ship gifts in a timely manner. I will always update the site when gifts are finished and when they ship because I want users to be confident that their gift will arrive on time.

If I have accepted a gift and not finished it within 7 days of the due date or shipped within 5 days of the due date, I expect that gifts-done will contact me. I may lose the gift.

My business may be excepted, for edible goods or other concerns.

Communication

As a gifts-done supplier, I will reach out for support whenever I have a question or concern. I accept that I am a valued part of what makes better gifting.